Due to the current road conditions, our office was closed yesterday and our trucks could not perform any plumbing service.
Today we are going to try a 3 hour delay. Our office will open at 11:00 AM. We will try to get to locations in need that the road conditions will allow us to get to.OUR OFFICE WILL ALSO BE CLOSED DUE TO ROAD CONDITIONS. Hopefully, we will see significant melting today so that we can service everyone tomorrow. Unfortunately, the side roads are preventing us from getting to most locations.
We apologize for any inconvenience. We do not want to place our employees, trucks or equipment at risk.
An historic winter storm is brewing for the southeast.
We all need to be prepared for hazardous roadways and probably power outages. Whether you get tons of snow, or an ice and snow mixture, the outcome is not looking good.
Here at Cain’s Able Plumbing, we are trying to prepare also. We will be providing emergency plumbing service, IF WE ARE ABLE. Our trucks are 1 wheel rear drive and DON’T perform well on snow and ice at all. It is not worth the risk to our technicians or property, to attempt treacherous roadways.
If we are unable to answer the phones, or check messages, due to lack of power or internet, we apologize. This outcome will be beyond our control.
We also need to be able to give our employees time to prepare their own households for the high probability of losing power. They need to take care of their families and stay safe also.
Please take note and make a list of supplies and prepare yourselves as well.
Lots of water – Store in a place where it will not freeze. Candles Shelf stable food Cooler – So you can keep food outside and protected if needed Extra blankets Board games or cards – To pass the time in a power outage. Firewood – If applicable Propane – If you have a gas grill K1 heater – And K1 or diesel Gas for your generator if applicable Fill your car gas tank – It may be the only way to charge phones, tablets, PC etc. Charge power tool batteries in advance
We wish the best outcome for everyone in this storm.
Wednesday 12/24/25– Our office will be closing at 12 PM.
Thursday 12/25/25 – Our office will be closed. The office will reopen at 8 AM Friday 12/26/25.
Wednesday 12/31/25-Our office will be closing at 12 PM.
Thursday 1/1/26 – Our office will be closed. The office will reopen at 8 AM Friday 1/2/26.
We will still be accepting EMERGENCY CALLS while the office is closed. So, if you do have an emergency, please call 704-857-1600, follow the prompt and leave a message. We will return your call as soon as we are able. Any messages left for non-emergencies, will have calls returned on Friday 12/26/25 & Friday 1/2/26.
True emergencies consist of the following: Main Sewer Line Back-up, resulting in you not being able to use your facilities. A clogged toilet, but only if it is the only one in your home. A bad water leak inside your home, which has resulted in your water being shut off. No Hot Water, is NOT considered an emergency. All other plumbing issues, may be an inconvenience, but are not an emergency.
We are looking to fill a FULL-TIMEPermanent position with our company. Run one of our trucks for us!
Job Description
Our company is looking to fill the position for a Service Plumber or Project Lead. Must have VALID NC Driver’s License. With clean driving record. Must have a clean criminal background. Must be willing to work nights and weekends on a rotating “On-Call” schedule, if you want to move up from helper in the future. You must have transportation to and from work. 5 years service and repair experience is a plus for Service Plumber or Project Plumber position is a plus, 3 years experience is required. Holidays, Vacation, Sick time offered after 90 day trial period. Health insurance is also offered.
Fax resume to 704-934-0110 OR Fill out application HERE
With the winter season approaching it’s important to know what to do if your pipes freeze and what you can do to prevent this from happening. It’s also important to know which of the pipes in your home are most at risk for freezing.
Outdoors hose bibs, swimming pool lines, and water lines for irrigation systems are just some of the few that are most at risk. For outside hose bibs you can disconnect the hoses from the outside hydrants. This can prevent them from freezing and breaking. Freeze covers are also a great option and can provide extra security. If you have a backflow device that is on irrigation it is ideal to have them properly winterized. This would involve taking the device apart and setting the valves in a position to where they do not pocket water.
Supply lines that are located in unheated spaces are also at risk. These lines include water lines in your basements, crawlspaces, garages, and attics. Pipes that have little or no insulation surrounding them are at risk as well. If you’re able you can add insulation to those areas in order to maintain a higher temperature.
When the temperature is below 20 degrees you can leave your faucets dripping slowly. This is ideal especially if you are on city water as the flowing water makes it harder to freeze. You can do this with a septic system, but be aware that it can fill a frozen leach field with access water into the septic system. If you find that you have to leave your home for a long period of time; leave your heat on no lower than 55 degrees. A few other tips include: keeping garage doors closed if there are supply lines in that area, open kitchen and bathroom cabinets and keeping the heat set at the same temperature throughout the day and night.
Thanksgiving Holiday Hours 2025. For the Thanksgiving holiday we will have short hours. We will be open normal hours Monday and Tuesday, and then we will have short hours and be closed the holiday through the weekend. We will still be accepting EMERGENCY CALLS. If you do have an emergency, please leave a message and we will return your call as soon as we are able. Any messages left for non-emergencies, will have calls returned on Monday 12/1.
True emergencies consist of the following: Main Sewer Line Back-up, resulting in you not being able to use your facilities. A clogged toilet, but only if it is the only one in your home. A bad water leak inside your home, which has resulted in your water being shut off. No Hot Water, is NOT considered an emergency. All other plumbing issues, may be an inconvenience, but are not an emergency.
Sometimes you just got to get your feet off the ground to get a drain blockage to clear.
Being on the roof is never anyone’s favorite way to clean a drain. But sometimes, you just have to tackle it that way. Of course there are folks with jobs that require them to be much higher up than we are in these photos. but we are also holding and running a vibrating 70lb cable machine to clean a sink drain.
Most of us would prefer to perform this task from the ground. 🙂
Call our office for all your plumbing and drain cleaning needs. 704-857-1600
Did you ever wonder what kinds of work our project guys do? They take on the jobs that no one else will do!
Did you know that our company repairs plumbing below your home’s slab foundation? We don’t usually take this route for water lines. As we re-route them up through walls and across ceilings. However, you can’t do that with a sewer line. Especially a gravity fed one.
The videos below show the work being done inside of a home to repair a sewer line that was broken due to the slab settling and roots invading the line. Enjoy seeing part of our work day!
Give us a call if we can help you out with your plumbing needs! 704-857-1600.
Our office will be closed on Monday September 1st in observance of the holiday. We will be accepting EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business operations on Tuesday September 2nd.
This is a recent shower upgrade we did that involved replacing a tub with a new walk-in shower and also installing a new toilet. We do not do carpentry work or repair sheet rock, so we collaborated with another contractor.
The supply house gave us the wrong toilet, but the homeowner decided they liked it with the different color base and tank.
*Under normal circumstances, this is not something we would ever leave this way. The homeowner ended up liking it that way.
Give us a call so we can help you achieve your dream bathroom!
