Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.
- Replace outdated faucets that are leaking. The smallest drip can add hundreds of dollars per year to your bill.
- Look at your meter. If the meter is turning while no water is running, you most likely have a running toilet or leak somewhere.
- Check for drips every few weeks. Look under cabinets and in your crawl space for puddles, get any leaks fixed as soon as possible.
- Pay attention to your toilet. If you notice you need to hold the handle or flush repeatedly, if it is always making noises, or taking a long time to fill, it may need a new part.
- Monitor your yard. If you notice wet spots for prolonged periods of time when it has not rained.
If you need help with any of these issues or think you have a leak, please call our office at 704-934-0015
We are currently having some issues with our office phones. If you call and receive voicemail, please leave a message. We will call back as soon as possible. Thank you for understanding!
These pictures are from a recent job in which we repaired a broken collapsed sewer line for a long time customer. We had tried to clear the line unsuccessfully so, we used our camera to investigate inside the line. We found that the sewer line had collapsed. We dug up and repaired the leak.
Just a friendly reminder that our office is open Monday though Friday 8 am to 5 pm. If you call after hours and receive our voicemail please leave us a message so we can return your call the next business day. If it is an emergency, someone will get in touch with you as soon as possible. If you call during business hours and receive our voicemail, please leave a message, as we are assisting other customers. We will return every call as soon as we can. Thank you!
Ever wonder why baby wipes say do not flush? The simple explanation is that they do not dissolve in water like toilet paper. They are thicker and more cloth like. When you put too many in at once, the sewer pipes get clogged and will start to back up. This can cause your main sewer line to back up into your toilet, shower and kitchen sink. Gross, we know. This is why we recommend not disposing of any wipes, even flush-able ones. They do not breakdown in water like toilet paper. If you ever find yourself wondering if something is flush-able, the best thing to do is put it in the garbage and save your money!
We will be closed for New Years Day. We will reopen Thursday, January 2nd. If you have an emergency, please leave us a voicemail so we can get in touch with you as soon as possible. We will return any non-urgent calls when we return to the office on Thursday. Everyone here at Cain’s hopes you and your family have a happy and safe new year!
With Christmas being next week, we would like to take the time to remind everyone we are open for business. Monday will be a normal business day. Tuesday, Christmas Eve, our office is open from 8am – 12pm. We will be only taking emergency calls on Christmas Eve after 12pm. We are closed on Christmas day with the exception of emergencies. Thursday and Friday we are back to regular business . As always, if you call and receive voicemail, please leave us a message so we can return your call. Everyone here at Cain’s would like to wish you and your family a wonderful and safe holiday!
If you are interested in having a backflow device installed for your business or your irrigation system at home please give us a call at 704-934-0015.
Our company is looking to hire a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.
Candidates for this position should meet the following requirements:
- Valid NC Driver’s License
- Clean Criminal Record
- Able to lift 50 lbs
- Available on nights & weekends when needed
- Looking to make the job a career
- Live locally to the area
If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.