Latest Customer Reviews

**Positive: Responsiveness

As a service technician myself, I was very pleased with all aspects of the experience. Call was answered in a timely fashion and worked was performed quickly and at a fair price. Thank you for your service

Services: Outdoor plumbing system repair, Plumbing pipe repair

**Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I was very happy with Cain’s. They came highly recommended. The drain in my basement was backing up due to the line being clogged. I called Cain’s and explained the situation. I spoke to Courtney and she was very polite and helpful. They came out the same day. They sent JT to my house. He was very professional and knowledgeable. I could not find where exactly where the drain was. He was able to locate it by how the ground slipped and it was where he thought it was was. He cleaned where the drain was and the water came pouring out. I was of course very happy. And even happier with the price, which I thought was very reasonable. I would definitely call them again if I have any other issues.

Service: Drain cleaning

**Positive: Professionalism, Punctuality, Quality

We had a leak from our toilet and shower. The techs came on time and went to work. They sealed the shower drain and changed the toilet tank seals. They also found that our washing machine was causing the leak in our laundry room. They cleaned up after themselves and were very professional and courteous. If we have anymore problems we will call Cains plumbing service.

Services: Shower repair, Plumbing leak detection

**Positive: Professionalism, Quality, Responsiveness, Value

Exceptional service; efficient and professional – thank you!

Services: Drain cleaning, Toilet repair

**Positive: Professionalism, Quality, Responsiveness, Value

Great communication. Fast, courtious, and professional service.

Service: Plumbing pipe repair

**Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Fixed a busted pipe. Brought broken parts from under the house and showed me what they fixed.

Service: Plumbing pipe repair

**Positive: Professionalism, Responsiveness, Value

Great company. I called several local companies and none of them answered the phone. Cain’s Able Plumbing answered right away and was extremely professional on the phone. They worked with and around are schedule. The tech who came to are house was very nice and professional. He kept me informed of what and why he was doing something. No crazy pricing or outrages upcharges. This company is the real deal and will be are go to company from now on.

Give us a call for all your plumbing needs! We are happy to help 🙂

Thanksgiving 2022

Thanksgiving Holiday Hours 2022.
For the Thanksgiving holiday we will have short hours this week. We will be open normal hours Monday and Tuesday, and then we will have short hours and be closed The holiday through the weekend. We will still be accepting EMERGENCY CALLS. So, if you do have an emergency, please leave a message and we will return your call as soon as we are able. Any messages left for non-emergencies, will have calls returned on Monday 11/28.

True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.

Wednesday 11/23 – 8 am -12 pm
Thursday 11/24 – Closed
Friday 11/25 – Closed

See What Our Customers Are Saying About Us!

L Brantley

July 2022. This is the second time we have used them. Very happy with communication, pricing and service. Highly recommend this company. Arrived on time. Professional. Explained why there was a problem in detail. Something a different plumber had done with the installation had caused the issue. Appreciate the detailed explanation and fixing our problem. We will definitely contact this company for future needs.

Susanne H

OMG! They are awesome. They came the same day to help an elderly woman that is a fall risk. God Bless Them all

Phil H

Excellent communication! Very polite and courteous. Reasonable rates. Promptly completed work I would definitely recommend Cain’s Able Plumbing

Chris Y

My kitchen sink was clogged, we called and they came within a hour. The service was great and got it fixed quickly, the price was reasonable. We sure will recommend this company to anyone.

Zach S

Went the extra mile to help fix my issue. I’ll call them again.

Tim B

Top notch service! Courteous, knowledgeable and reasonably priced. I will use them again should the need arise

Karen W

We were very pleased with the work done in our kitchen. We had a leaking kitchen faucet and it needed to be replaced, we already had a new one here that worked out fine! The techs were friendly, knowledgeable, patient and professional! If we need more plumbing work taken care of in the future, we will Definitely call them again!!

Robert C

They were quick to come out and resolve our plumbing issues. We’ve had other plumbers in the past for similar problems but these guys are the best. Great service and reasonably priced.

Baxter G

They were able to come out within the hour for a crawl space pipe leak, great service, knowledge plumbers , fixed leak quickly , will use again, reasonable rates , A++++++

Suzanne M

Cains Able plumbing did a wonderful job putting in a new water line to my house from my water meter. They did a professional job and made sure my leak was fixed. The three men were very friendly and professional. After the job was inspected by county they came back the next day in the rain to cover the pipes. This is dedication and caring people. The company would do you right and not over charge you. Thank you Cains Able Plumbing for a wonderful job.

Recent Project

Our technicians worked hard on this project recently for a church daycare that was having drainage problems. They dug out trenches and installed trench drains with stainless steel grates along the sidewalk. It was a big job, but our guys are always up to the challenge!

If you have any plumbing needs give us a call 🙂

Service Area Change

Effective 12/1/2021
We apologize in advance, but, we will not be accepting any new customers in most of the Charlotte metro area.
If you are located West of I-77, South of WT Harris Blvd, or South of NC Hwy 27/Albemarle Rd, you will not be considered in our service area any longer.

We just find that there is too much travel time involved in traveling to areas further into Charlotte and it is limiting the amount of people we are able to help each day, and repairs we are able to complete. As a smaller company, we only run a few service trucks and unfortunately, going into most of Charlotte, with travel and traffic, takes up half a day for the truck that goes.

We will still help those long time customers, that can and choose to wait on us for service, but the 1st hour rate for Charlotte, will have to increase to accommodate the time needed to be able to reach the service address.

Thank you for your understanding.
I hope that you have a Happy & Blessed Christmas & New Year.
Crissie

Special Event

Due to a special event tomorrow, Friday 10/29, our office will be closing at 12pm. If you have an EMERGENCY, please call and leave a message. We will return your call as soon as possible and get a technician out to you as soon as possible on Saturday afternoon.

If you have a regular service request, you may call and leave a message, but we will not follow up until Monday morning.

We hope you have a wonderful weekend! 🙂

Labor Day 2021

We hope that you all have a happy and safe Labor Day Weekend. Please note that we will also be enjoying time with our families.

Our office will be closed until 8 am Tuesday, Sept 7th. We will be taking emergency calls only starting at 4 PM on Friday, Sept. 3 through 8 AM Tuesday, Sept 7.

If you have a regular service request, you may call and leave a message, but we will not follow up until Tuesday morning. For EMERGENCIES, please call and leave a message. We will return your call as soon as possible.

See What Our Customers Are Saying About Us!

Paula M.

Performed back flow test. We were notified of their arrival time by the office. Team was timely, efficient, and knowledgeable. A good experience.

James G.

Cain’s Able Plumbing offers and provides the type of service that other plumbers could only wish to provide. Being a homeowner for 51 years, my experience with Cain’s Able was nothing less than outstanding. As Lloyd Jr. flushed my tankless hot water heater, he explained every detail. The office staff was also extremely polite and professional. I feel fortunate to know a plumbing business that can be completely trusted.

Russell M.

Quick, efficient, reasonable, and got the job done! I could not be happier.

Kimberly F.

Top notch in honesty, superior customer service, great prices and the best at what they do. They will always be my go to when I need work done!!!

John N.

From the receptionist to the plumbers – they were top notch. They came out the same day and fixed our leak in water line and helped with a new outdoor faucet.

Lynde G.

Will definitely use for all of our plumbing needs in the future. Very professional and very reasonably priced. Thank you for our new beautiful bathroom!!!

Deborah W.

This company was wonderful!! I don’t think I’ve had a nicer bunch of guys repair and do what they said they would do in a timely manner. We got lucky in finding this business. If you find yourself in need of Plumbing issues, give them a call, you won’t be disappointed!!

Scott H.

Service tech was great. He explained what he was doing and what needed to be done next.

A Day in the Life

These are pictures of our plumbers replacing a water service recently. The water service that was currently in place was shared between two homes. We replaced it so they each have their own service. All of this you see in the photos was dug by hand. A typical day in the life of our hard working plumbers!

Give us a call for any of your plumbing needs!