It’s What We Do

Last week we went out to repair a sewer line under the bottom unit of a 3 story apartment building. Sounds like a lot, but that is a pretty common thing for us here at Cain’s!

We always work hard and diligently on our projects to keep our customers satisfied. Give us a call, we are here for any of your plumbing needs!

When the Challenge is over Water

A month ago, we were called out to repair a sewer line. Usually in our line of work, that’s pretty common. What was uncommon about this project, was that we had to bring the sewer across a ravine, at the bottom of which, there was a creek.

This was something that was definitely going to be a challenge. Even a little daunting. But hey! We’re Cain’s, and we were ready to tackle it. It’s what we do! Even the City of Concord employee didn’t doubt us.

As you can see, we completed this project excellently. It took some planning and teamwork, but we are really happy with the results and so were our customers. On to the next one!

Call us here at Cain’s Able Plumbing, for any of your plumbing needs!

“FLUSHABLE” Wipes

There is no such thing as a “FLUSHABLE” wipe.
Manufacturers of baby wipes will often indicate on the packaging that the product is “flushable.” Plumbing experts say there’s no such thing as a flushable wipe. Because wipes don’t break down in water, they can clog up plumbing systems in a home, and damage pipes and machinery at wastewater treatment plants.

https://www.colorado.gov/pacific/columbinewsd/news/flushable-wipes-are-not

With the Covid-19 outbreak and the shortage of toilet paper, consumers have turned to sanitary wipes under many brands to take care of personal hygiene when it comes to using the bathroom. Unfortunately most folks take the packaging at it’s word and flush this wipes in the toilet. This is wreaking havoc with sanitary sewer systems everywhere. Cain’s recently went to a customers home to clear a main sewer line blockage. The sewer line was full of 100’s of sanitary wipes. It took hours to remove them, and made for a bill that could have been completely avoided, if the wipes had been disposed of in another way.

http://www.surinenglish.com/local/201801/05/wipes-causing-problems-sewage-20180105105113-v.html

So, how do we dispose of these wipes if we can’t flush them? Here are a couple of suggestions.

https://www.today.com/series/one-small-thing/are-flushable-wipes-really-flushable-t151945

As you can see by the image above, while toilet paper fully breaks down, sanitary wipes do not. This is after 1 year of being inside the jars. Please take a moment to think about it before you flush wipes down the sewer. Even if it isn’t going to cost you money, in the end, it is going to cost someone money. That’s easy to avoid. Just don’t flush anything except human waste and toilet paper in the toilet.

We Are Here For You

Just wanted everyone to know that we are still working. If you have a need for our service and are alright with having us come to your home, we are happy to take care of your needs.

If your plumbing problem is outside, there is absolutely no reason to wait to call for service. The only things we are trying to avoid is being inside homes with a large number of occupants to do a repair for something cosmetic. Otherwise, if you have a plumbing need that should be taken care of, you should feel free to call us and we will help as soon as we can.

We are here to help. 704-934-0015

Covid-19 Update

This is a notice for all of our customers.

We are working still and servicing those customers with urgent repair needs. We will do so until we are told not to. We are asking that you be understanding and know that anything non-urgent may be waiting as we try to avoid any unnecessary contact. Customers with immediate repair needs will be accommodated.

We are being as proactive as we are able and sanitizing items as we can. We are asking that customers notify us of any illness in their home, as well as not hover around our technicians. Keep your DISTANCE. We do not want to come to your home if you or someone inside your home is sick. We place ourselves at risk each time we enter a customer’s home. Please protect us as well as yourselves..

Currently, we are asking that all residential customers pay with a credit card if possible, when payment is due. As a precaution, we are trying not to take anything from your home when we leave. If you need to pay cash, it needs to be placed in a sealed plastic bag, so that it can be sanitized at a later time. You most likely will need to have correct change as we are not carrying cash in any of our trucks at this time. We are not accepting checks at this time.

If you have any questions or concerns, please call our office at;
704-934-0015.

Covid-19 Guide

Emails

Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.

Plumbing Tips to Save Money

  • Replace outdated faucets that are leaking. The smallest drip can add hundreds of dollars per year to your bill.
  • Look at your meter. If the meter is turning while no water is running, you most likely have a running toilet or leak somewhere.
  • Check for drips every few weeks. Look under cabinets and in your crawl space for puddles, get any leaks fixed as soon as possible.
  • Pay attention to your toilet. If you notice you need to hold the handle or flush repeatedly, if it is always making noises, or taking a long time to fill, it may need a new part.
  • Monitor your yard. If you notice wet spots for prolonged periods of time when it has not rained.

If you need help with any of these issues or think you have a leak, please call our office at 704-934-0015

Baby Wipes in the Toilet!

Almost a full pack of baby wipes our technician pulled out of a customers sewer pipe.

Ever wonder why baby wipes say do not flush? The simple explanation is that they do not dissolve in water like toilet paper. They are thicker and more cloth like. When you put too many in at once, the sewer pipes get clogged and will start to back up. This can cause your main sewer line to back up into your toilet, shower and kitchen sink. Gross, we know. This is why we recommend not disposing of any wipes, even flush-able ones. They do not breakdown in water like toilet paper. If you ever find yourself wondering if something is flush-able, the best thing to do is put it in the garbage and save your money!

Happy New Year!

We will be closed for New Years Day. We will reopen Thursday, January 2nd. If you have an emergency, please leave us a voicemail so we can get in touch with you as soon as possible. We will return any non-urgent calls when we return to the office on Thursday. Everyone here at Cain’s hopes you and your family have a happy and safe new year!