July 4th Hours

Our office will be closed on Thursday July 4th in observance of the holiday. We will be accepting EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business operations on Friday July 5.

If you have any after hour emergencies please call us at 704-857-1600 and leave a message. We will return your call as soon as possible.

True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.

Have a safe and happy 4th of July!

A leaking outdoor spigot or an underground water leak?

Have you ever noticed an outdoor leaking spigot? Most of the time it could be just a simple leak. Other times, it ends up being a much bigger issue. How were our technicians able to tell that there was much more to this than a leaking outdoor spigot?  When our technician checked the spigot, he couldn’t find an issue such as a broken part or a leak. Upon further investigation he heard rushing water echoing in the basement of this home. The leak turned out to be a 4ft deep water leak at the foundation. As you can see in the pictures it took quite a bit of digging to repair the leak, but our technicians are always up for the challenge.

Water Heater Maintenance

Is having your water heater inspected yearly important? The answer is: yes! It’s important to have your water heater inspected and flushed yearly, especially tankless water heaters. Why is this important? Age and moisture over time can cause corrosion. What issues can moisture corrosion cause? Moisture corrosion can cause several different issues; one being water leaks. Leaks/flooding can cause further damage to your home especially if your water heater is in an attic or in another area of your home. Hot water failure as well as electrical fires can be caused by moisture corrosion. Gas water heaters should also be checked yearly to ensure proper ventilation. Proper ventilation is a must to ensure that you avoid possible carbon monoxide from entering your home. Take a look at the photos below. These are examples of water heaters that have corroded or have started leaking. Call our office at 704-857-1600 to schedule your yearly water heater maintenance.