Currently our phones and internet are temporarily down. We are also unable to receive messages at this time and are hoping to resolve this as quickly as possible. We apologize for any inconvenience. Thank you.
UPDATE 10/14/26: Our phones and internet have been restored as of this afternoon.
Our office will be closed on Friday July 3rd in observance of the holiday. We will be accepting EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business operations on Monday July 6th.
If you have any after hour emergencies please call us at 704-857-1600, follow the prompt and leave a message. We will return your call as soon as possible.
True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.
Have a safe and happy 4th of July!
Our office will be closed on Monday May 25th. During this time we will be taking EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business hours on Tuesday May 26th.
If you have an emergency please call us at 704-857-1600, follow the prompt and leave a message. We will return your call as soon as possible.
True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.
Please have a happy and safe holiday. Never Forget Our Fallen HEROES.
Our office will be closed Monday April 6th. During this time we will be taking EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business hours on Tuesday April 7th.
If you have an emergency please call us at 704-857-1600, follow the prompt and leave a message. We will return your call as soon as possible.
True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.
Have a safe and blessed Easter!
Our office is currently without power. If you call for service please leave a message. We will return your call as soon as possible. We apologize for any inconvenience.
Wednesday 12/24/25– Our office will be closing at 12 PM.
Thursday 12/25/25 – Our office will be closed. The office will reopen at 8 AM Friday 12/26/25.
Wednesday 12/31/25-Our office will be closing at 12 PM.
Thursday 1/1/26 – Our office will be closed. The office will reopen at 8 AM Friday 1/2/26.
We will still be accepting EMERGENCY CALLS while the office is closed. So, if you do have an emergency, please call 704-857-1600, follow the prompt and leave a message. We will return your call as soon as we are able. Any messages left for non-emergencies, will have calls returned on Friday 12/26/25 & Friday 1/2/26.
True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.
With the winter season approaching it’s important to know what to do if your pipes freeze and what you can do to prevent this from happening. It’s also important to know which of the pipes in your home are most at risk for freezing.
Outdoors hose bibs, swimming pool lines, and water lines for irrigation systems are just some of the few that are most at risk. For outside hose bibs you can disconnect the hoses from the outside hydrants. This can prevent them from freezing and breaking. Freeze covers are also a great option and can provide extra security. If you have a backflow device that is on irrigation it is ideal to have them properly winterized. This would involve taking the device apart and setting the valves in a position to where they do not pocket water.
Supply lines that are located in unheated spaces are also at risk. These lines include water lines in your basements, crawlspaces, garages, and attics. Pipes that have little or no insulation surrounding them are at risk as well. If you’re able you can add insulation to those areas in order to maintain a higher temperature.
When the temperature is below 20 degrees you can leave your faucets dripping slowly. This is ideal especially if you are on city water as the flowing water makes it harder to freeze. You can do this with a septic system, but be aware that it can fill a frozen leach field with access water into the septic system. If you find that you have to leave your home for a long period of time; leave your heat on no lower than 55 degrees. A few other tips include: keeping garage doors closed if there are supply lines in that area, open kitchen and bathroom cabinets and keeping the heat set at the same temperature throughout the day and night.
Thanksgiving Holiday Hours 2025.
For the Thanksgiving holiday we will have short hours.
We will be open normal hours Monday and Tuesday, and then we will have short hours and be closed the holiday through the weekend.
We will still be accepting EMERGENCY CALLS.
If you do have an emergency, please leave a message and we will return your call as soon as we are able. Any messages left for non-emergencies, will have calls returned on Monday 12/1.
True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.
Wednesday 11/26 – 8 am -12 pm
Thursday 11/27 – Closed
Friday 11/28 – Closed
Our office will be closed on Monday September 1st in observance of the holiday. We will be accepting EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business operations on Tuesday September 2nd.
We spent the weekend helping some friends and animals in need. In order for them to get water to their animals; they were having to run water in buckets as far as 300 yards away. We can only imagine how challenging this is especially in this heat.
We were able to help by running water lines and installing hydrants in both their back pastures and their barn. We trenched ditches for the water lines and then ran pex lines to the back pasture and barn. They were also able to use our trencher to install power lines into their barn. This little bit of help is a much better solution than having to haul buckets of water several times a day.
