Service Area Change

Effective 12/1/2021
We apologize in advance, but, we will not be accepting any new customers in most of the Charlotte metro area.
If you are located West of I-77, South of WT Harris Blvd, or South of NC Hwy 27/Albemarle Rd, you will not be considered in our service area any longer.

We just find that there is too much travel time involved in traveling to areas further into Charlotte and it is limiting the amount of people we are able to help each day, and repairs we are able to complete. As a smaller company, we only run a few service trucks and unfortunately, going into most of Charlotte, with travel and traffic, takes up half a day for the truck that goes.

We will still help those long time customers, that can and choose to wait on us for service, but the 1st hour rate for Charlotte, will have to increase to accommodate the time needed to be able to reach the service address.

Thank you for your understanding.
I hope that you have a Happy & Blessed Christmas & New Year.
Crissie

Special Event

Due to a special event tomorrow, Friday 10/29, our office will be closing at 12pm. If you have an EMERGENCY, please call and leave a message. We will return your call as soon as possible and get a technician out to you as soon as possible on Saturday afternoon.

If you have a regular service request, you may call and leave a message, but we will not follow up until Monday morning.

We hope you have a wonderful weekend! 🙂

Labor Day 2021

We hope that you all have a happy and safe Labor Day Weekend. Please note that we will also be enjoying time with our families.

Our office will be closed until 8 am Tuesday, Sept 7th. We will be taking emergency calls only starting at 4 PM on Friday, Sept. 3 through 8 AM Tuesday, Sept 7.

If you have a regular service request, you may call and leave a message, but we will not follow up until Tuesday morning. For EMERGENCIES, please call and leave a message. We will return your call as soon as possible.

See What Our Customers Are Saying About Us!

Paula M.

Performed back flow test. We were notified of their arrival time by the office. Team was timely, efficient, and knowledgeable. A good experience.

James G.

Cain’s Able Plumbing offers and provides the type of service that other plumbers could only wish to provide. Being a homeowner for 51 years, my experience with Cain’s Able was nothing less than outstanding. As Lloyd Jr. flushed my tankless hot water heater, he explained every detail. The office staff was also extremely polite and professional. I feel fortunate to know a plumbing business that can be completely trusted.

Russell M.

Quick, efficient, reasonable, and got the job done! I could not be happier.

Kimberly F.

Top notch in honesty, superior customer service, great prices and the best at what they do. They will always be my go to when I need work done!!!

John N.

From the receptionist to the plumbers – they were top notch. They came out the same day and fixed our leak in water line and helped with a new outdoor faucet.

Lynde G.

Will definitely use for all of our plumbing needs in the future. Very professional and very reasonably priced. Thank you for our new beautiful bathroom!!!

Deborah W.

This company was wonderful!! I don’t think I’ve had a nicer bunch of guys repair and do what they said they would do in a timely manner. We got lucky in finding this business. If you find yourself in need of Plumbing issues, give them a call, you won’t be disappointed!!

Scott H.

Service tech was great. He explained what he was doing and what needed to be done next.

July 4th Hours

Our office will be closed on Monday July 5th in observance of the holiday. We will be accepting EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business operations on Tuesday July 6.

If you have any after hour emergencies please call us at 704-934-0015 and leave a message. We will return your call as soon as possible.

Have a safe and happy 4th of July!

Memorial Day

Or office is closed Monday May 31, 2021 for the Memorial Day holiday. We are accepting emergency calls only. The office will reopen Tuesday June 1, at 8:00 AM.

Please have a happy and safe holiday. Never Forget.

Upcoming Rate Increase

While we have tried to hold off raising our rates for as long as we could (Our last small rate increase was in 2018), even with the pandemic, we find the need to raise our rates. After much debate and discussion, we have decided on a 10% labor rate increase. The cost of a lot of things have increased immensely over the last 18 months. This has us having to increase to stay current with the ever evolving time. Materials have gone up by as much as 50% in the last year, and the cost of gas has risen 40%.

This 10% rate increase will take effect on June 1, 2021.

Although we are very apologetic to our customers for the increase, it was a necessity. We have been one of the most economical and reasonably priced plumbers around since we started and we hope to continue to be that way. This small increase, should still leave us very competitive. We hope that you all will understand, and even stand behind us in our decision.

Thank you,
Crissie Cain

Newest Reviews

Here is what our recent customers have to say about us 🙂

Judy H.

Today was our third time using this company and all experiences were totally positive from beginning to end! Courteous, prompt response and trustworthy, excellent workmanship! I highly recommend Cain’s!

Tracy P.

Positive: Responsiveness

Very professional, polite. Did a great job.

Donna H.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

This company was a pleasure to work with from the first phone call til the guys showed up at our house. They had the problem resolved in about 15 minutes, they were very professional. I will use them again if I need to and I highly recommend them if anyone is looking for a plumber. They return phones too unlike a lot of plumbing companies.

Phil Y.

Having had to use plumbers in the past I have to say this group was the best experience I have ever had, I would strongly recommend this company for all your plumbing needs.

Kimmie B.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I am so excited to say thanks to this company I have a working kitchen sink!! This company has an amazing staff and they were very professional. I will be calling on them again.

Michael H.

Cain’s showed up when they said they would and replaced my bathtub a lot faster than I expected. The work was preformed professionally and at a fair price.

Billy F.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I had a busted water line with multiple junctions under my home and had to shut off the main water to the house. I called Cain’s the next morning and they were there that afternoon. The 2 gentleman that came were very professional and very fast they had me back up and running in about 30 minutes. The price was very reasonable. I will definitely be recommending them to everyone that I know and will be using them again in the very near future.