Covid-19 Update

This is a notice for all of our customers.

We are working still and servicing those customers with urgent repair needs. We will do so until we are told not to. We are asking that you be understanding and know that anything non-urgent may be waiting as we try to avoid any unnecessary contact. Customers with immediate repair needs will be accommodated.

We are being as proactive as we are able and sanitizing items as we can. We are asking that customers notify us of any illness in their home, as well as not hover around our technicians. Keep your DISTANCE. We do not want to come to your home if you or someone inside your home is sick. We place ourselves at risk each time we enter a customer’s home. Please protect us as well as yourselves..

Currently, we are asking that all residential customers pay with a credit card if possible, when payment is due. As a precaution, we are trying not to take anything from your home when we leave. If you need to pay cash, it needs to be placed in a sealed plastic bag, so that it can be sanitized at a later time. You most likely will need to have correct change as we are not carrying cash in any of our trucks at this time. We are not accepting checks at this time.

If you have any questions or concerns, please call our office at;
704-934-0015.

Covid-19 Guide

Newest Reviews

Dianne G.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I highly recommend Cain’s Able Plumbing. The receptionist was courteous and made the appointment at my convenience. The technician was highly knowledgeable and skillful. I explained the problem I was having with two bathrooms and he knew immediately the resolution to the problems. The job was completed in a timely manner and left no mess for me to clean. He also arrived as promised and was friendly and neat in appearance. I will definitely call them for future plumbing issues.

B. Bird

There wasn’t anything to dislike about this crew. They worked well as a team. They were cordial. Friendly. Work well as a team. For as often I interrupted them, there mood didn’t change. They rated a. 5-Star team. Will keep them on my list for future service….

Ron W.

Positive: Punctuality, Quality, Responsiveness, Value

Great, great work very reasonable prices and trustworthy, I would recommend them to anyone.

Mary-E. B.

Positive: Punctuality, Quality, Responsiveness, Value

Cain’s Plumbing is a very reputable business with knowledgeable, professional, and genuinely nice, polite techs. I would never hesitate to recommend them. Can’t thank them enough!

Help Wanted

Our company is looking to hire a service plumber as well as a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.

Candidates for this position should meet the following requirements:

  • Valid NC Driver’s License
  • Clean Criminal Record
  • Able to lift 50 lbs
  • Available on nights & weekends when needed
  • Looking to make the job a career
  • Live locally to the area

For the service plumber’s position – 3-5 years experience in the plumbing repair field is preferable.

If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.

Emails

Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.

Plumbing Tips to Save Money

  • Replace outdated faucets that are leaking. The smallest drip can add hundreds of dollars per year to your bill.
  • Look at your meter. If the meter is turning while no water is running, you most likely have a running toilet or leak somewhere.
  • Check for drips every few weeks. Look under cabinets and in your crawl space for puddles, get any leaks fixed as soon as possible.
  • Pay attention to your toilet. If you notice you need to hold the handle or flush repeatedly, if it is always making noises, or taking a long time to fill, it may need a new part.
  • Monitor your yard. If you notice wet spots for prolonged periods of time when it has not rained.

If you need help with any of these issues or think you have a leak, please call our office at 704-934-0015

Collapsed Sewer Line

These pictures are from a recent job in which we repaired a broken collapsed sewer line for a long time customer. We had tried to clear the line unsuccessfully so, we used our camera to investigate inside the line. We found that the sewer line had collapsed. We dug up and repaired the leak.

Office Hours

Just a friendly reminder that our office is open Monday though Friday 8 am to 5 pm. If you call after hours and receive our voicemail please leave us a message so we can return your call the next business day. If it is an emergency, someone will get in touch with you as soon as possible. If you call during business hours and receive our voicemail, please leave a message, as we are assisting other customers. We will return every call as soon as we can. Thank you!

Baby Wipes in the Toilet!

Almost a full pack of baby wipes our technician pulled out of a customers sewer pipe.

Ever wonder why baby wipes say do not flush? The simple explanation is that they do not dissolve in water like toilet paper. They are thicker and more cloth like. When you put too many in at once, the sewer pipes get clogged and will start to back up. This can cause your main sewer line to back up into your toilet, shower and kitchen sink. Gross, we know. This is why we recommend not disposing of any wipes, even flush-able ones. They do not breakdown in water like toilet paper. If you ever find yourself wondering if something is flush-able, the best thing to do is put it in the garbage and save your money!

Happy New Year!

We will be closed for New Years Day. We will reopen Thursday, January 2nd. If you have an emergency, please leave us a voicemail so we can get in touch with you as soon as possible. We will return any non-urgent calls when we return to the office on Thursday. Everyone here at Cain’s hopes you and your family have a happy and safe new year!

Merry Christmas!

With Christmas being next week, we would like to take the time to remind everyone we are open for business. Monday will be a normal business day. Tuesday, Christmas Eve, our office is open from 8am – 12pm. We will be only taking emergency calls on Christmas Eve after 12pm. We are closed on Christmas day with the exception of emergencies. Thursday and Friday we are back to regular business . As always, if you call and receive voicemail, please leave us a message so we can return your call. Everyone here at Cain’s would like to wish you and your family a wonderful and safe holiday!