Labor Day Hours

In observance of Labor Day weekend, the office will be closed on Monday September 7. We will be accepting EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business hours on Tuesday September 8.

If you have an emergency please call us at 704-934-0015 and leave a message. We will return your call as soon as possible.

Have a great weekend!

Prevent Clogs in Your Drain

There are a number of things that can cause a clog in your drain. Cooking grease, coffee grounds, hair, soap scum, and leftover food are a few common culprits.

Tips:

  • Save cooking grease in a container such as an old coffee can and just throw it away.
  • Coffee grounds can be thrown away or you can put them in your mulch pile if you have one.
  • For hair and soap scum, use a screen (or drain-grate) to cover the drain opening. You can also brush your hair before you bathe or shower. That will help keep the loose hair from getting into the drain. If you bathe your dog in the tub, put a washcloth over the drain to keep the hair from going down it.
  • Put leftover food in the trash, NOT the garbage disposal.

Regular Cleaning Maintenance:

  • Run hot water down the sink after each use. Hot water will keep the oils from food products running down the drain instead of building up inside the surface of the pipes. You can also put a handful of baking soda into the drain first and then follow it with hot water. Baking soda is great to clean with and it also helps absorb bad odors.

Note for June 26, 2020

Please note that our office will be working remotely for June 26 – June 29, 2020. Our phone service will be limited due to location.
Please leave a message if you receive our voicemail when calling. We will return your call as soon as possible.
If it is an after hours call, the original rules still apply and we will return calls for EMERGENCIES ONLY until the next business day.
Please call 704-934-0015 should you have a need for us. You may also TEXT 704-310-1599, as we may be able to receive a text easier. This is only for the dates of June 26 – June 29.
Thank you,
Crissie

July 4th Hours

Our office will be operating on limited hours for the week of Monday June 29 – Thursday July 2. If you do not receive an answer, please leave a message and we will return your call as soon as possible.
Friday July 3, the office will be closed in observance of the holiday. Friday – Sunday, we will be accepting EMERGENCY CALLS ONLY.
We will resume normal business operations on Monday July 6.

If you have any after hour emergencies please call us at 704-934-0015 and leave a message. We will return your call as soon as possible.

Have a safe and happy 4th of July!

Monday 4/13/20

Hello All! Today our office is closed with respect to the Easter Holiday. We are accepting emergency calls only today.

If you have an emergency, please call; 704-934-0015 and Leave A Message.

All calls for URGENT service will be returned as soon as possible. You may leave a message for non-urgent matters, but the call will be returned on Tuesday 4/14/20.

Thank you and have a blessed day!

We Are Here For You

Just wanted everyone to know that we are still working. If you have a need for our service and are alright with having us come to your home, we are happy to take care of your needs.

If your plumbing problem is outside, there is absolutely no reason to wait to call for service. The only things we are trying to avoid is being inside homes with a large number of occupants to do a repair for something cosmetic. Otherwise, if you have a plumbing need that should be taken care of, you should feel free to call us and we will help as soon as we can.

We are here to help. 704-934-0015

Covid-19 Update

This is a notice for all of our customers.

We are working still and servicing those customers with urgent repair needs. We will do so until we are told not to. We are asking that you be understanding and know that anything non-urgent may be waiting as we try to avoid any unnecessary contact. Customers with immediate repair needs will be accommodated.

We are being as proactive as we are able and sanitizing items as we can. We are asking that customers notify us of any illness in their home, as well as not hover around our technicians. Keep your DISTANCE. We do not want to come to your home if you or someone inside your home is sick. We place ourselves at risk each time we enter a customer’s home. Please protect us as well as yourselves..

Currently, we are asking that all residential customers pay with a credit card if possible, when payment is due. As a precaution, we are trying not to take anything from your home when we leave. If you need to pay cash, it needs to be placed in a sealed plastic bag, so that it can be sanitized at a later time. You most likely will need to have correct change as we are not carrying cash in any of our trucks at this time. We are not accepting checks at this time.

If you have any questions or concerns, please call our office at;
704-934-0015.

Covid-19 Guide

Help Wanted

Our company is looking to hire a service plumber as well as a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.

Candidates for this position should meet the following requirements:

  • Valid NC Driver’s License
  • Clean Criminal Record
  • Able to lift 50 lbs
  • Available on nights & weekends when needed
  • Looking to make the job a career
  • Live locally to the area

For the service plumber’s position – 3-5 years experience in the plumbing repair field is preferable.

If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.

Emails

Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.

Phone Issues

We are currently having some issues with our office phones. If you call and receive voicemail, please leave a message. We will call back as soon as possible. Thank you for understanding!