News

Merry Christmas!

With Christmas being next week, we would like to take the time to remind everyone we are open for business. Monday will be a normal business day. Tuesday, Christmas Eve, our office is open from 8am – 12pm. We will be only taking emergency calls on Christmas Eve after 12pm. We are closed on Christmas day with the exception of emergencies. Thursday and Friday we are back to regular business . As always, if you call and receive voicemail, please leave us a message so we can return your call. Everyone here at Cain’s would like to wish you and your family a wonderful and safe holiday!

Phone Numbers

We have been receiving complaints about our contact information. We would like to take the time to remind our customers that we did update our phone number at the beginning of the year. Our current phone number is 704-934-0015. If you have any other phone number for us please update our contact information.

Happy Thanksgiving!

With the upcoming holiday just around the corner, we wanted to remind our customers that we are open. We will be on our regular schedule Monday through Wednesday, Closed Thursday with the exception of emergencies, and Friday will also be a regular service day. A few of our technicians will be out of town for Thanksgiving, this may lead to longer wait times as we try our best to accommodate everyone. If you reach our voicemail during this time, please leave a voicemail and we will return your call as soon as possible. Please note, there will be no projects or estimates scheduled this week. We will return to our normal schedule on Monday, December 2nd.

It’s Vacation Time!!

Just an announcement about next week for our company. Sept 30th – Oct 4th is a vacation week.

What does this mean?

  • Half of our crew is on vacation.
  • Projects and estimates will not be scheduled for this week. We will be scheduling for the week of Oct 7th.
  • Emergency and small repair jobs will be taken and done as needed.
  • If there is no answer, please leave a voicemail. We will return your call as soon as possible.
  • Our Accounting department is closed during this time. Crissie will follow up with everyone when she is back in the office.

We will resume business as normal the 7th of October.

Thank you everyone!

July 4th Hours


Our office will close at 12:00 PM on Wednesday July 3rd and will re-open at 8:00 AM on Friday July 5th.

If you have any after hour emergencies, please call our office at 704-934-0015 and leave a message and we will return your call as soon as possible. All Non-urgent calls will have calls returned on Friday.

From our family to yours ~ Have a Happy & Safe 4th of July!!

Phone Troubles?

We have had reports this morning of people not being able to get through. I think Spectrum may be having issues. If we happen to be on the phone, it seems that callers are being told their call can not go through instead of getting our voicemail.

If you call, and happen to get a message saying your call can not go through, please keep trying.

Thank you.

Easter Holiday Hours

Hi All!, Just a heads up.

Our Easter holiday hours for the office are as follows:

Good Friday 4/19/19 – 8:00 am – 12:00 pm
Saturday & Sunday – Closed as usual
Monday 4/22/19 – 8:00 am – 5:00 pm as usual

As always, if you have a true emergency, please call and leave a message and we will respond as soon as possible.

All messages left for non-urgent matters will be addressed on Monday 4/22/19.

Thank you and have a Blessed Easter!!

Plumber’s Helper Wanted

Job Description

Our company is looking to fill the position for a Plumber’s Helper.
Must have VALID NC Driver’s License. With clean driving record.
Must have a clean criminal background.
Must be willing to work nights and weekends on a rotating schedule, if you want to move up from helper in the future.
You must have transportation to and from work.
Service and repair experience is a plus for Plumber’s Helper position, not required.
Holidays, Vacation, Sick time offered after 90 day trial period.

Fax resume to 704-934-0031
OR
Fill out application HERE

NO PHONE CALLS!

Job Types: Full-time, Part-time

Salary: $10.00 /hour

Update Your Contact Number For Us!

After much consideration, we will be dropping one of our phone numbers. Please make sure that you have our 704-934-0015 number as your stored contact number for us. This is very important, as we want you to be able to contact us if you need to!
The 704-788-2244 number will become a memory in history at the end of this month, 3/31/19.

This will leave our numbers as the following:
Office Phone: 704-934-0015
Office fax: 704-934-0015
Non-Urgent Photos & Texts: 704-310-1599

Please DO NOT TEXT JOBS or URGENT Issues. Please call the office an leave a message in those instances. This cell number is mostly used if we have to take the office mobile, request you to send photos or other info.

Thank you for updating your contact information for us!

Office Help Wanted

Our office is looking for some help. We need an assistant to help in the office with minor paperwork, data entry, scheduling jobs and answering the phones.
This person would also be responsible for posting to our social media and website weekly. This job is pretty flexible and would be Monday – Wednesday, 8 – 4 and Thursday, 8 -2. The hours could change and expand over time. Starting pay is $8.75 hr. We would train you. Knowledge of Microsoft Office, Paper Port & WordPress a bonus, but not necessary. If you’re a fast learner or prove to be an asset to us, we’re happy to compensate for it.

As we make way starting another chapter in our business, and it’s demands grow, so could your position with our company. The hours of the job as well as the job tasks could change and increase. The pay rate would also rise. We could see someone eventually making $12.00 hr as soon as next year.

If this seems like something that you would be interested in, please follow the link below and apply for this position.

Apply Online

I look forward to receiving your application.
Thank you,
Crissie