July 4th Hours

Our office will be operating on limited hours for the week of Monday June 29 – Thursday July 2. If you do not receive an answer, please leave a message and we will return your call as soon as possible.
Friday July 3, the office will be closed in observance of the holiday. Friday – Sunday, we will be accepting EMERGENCY CALLS ONLY.
We will resume normal business operations on Monday July 6.

If you have any after hour emergencies please call us at 704-934-0015 and leave a message. We will return your call as soon as possible.

Have a safe and happy 4th of July!

Monday 4/13/20

Hello All! Today our office is closed with respect to the Easter Holiday. We are accepting emergency calls only today.

If you have an emergency, please call; 704-934-0015 and Leave A Message.

All calls for URGENT service will be returned as soon as possible. You may leave a message for non-urgent matters, but the call will be returned on Tuesday 4/14/20.

Thank you and have a blessed day!

We Are Here For You

Just wanted everyone to know that we are still working. If you have a need for our service and are alright with having us come to your home, we are happy to take care of your needs.

If your plumbing problem is outside, there is absolutely no reason to wait to call for service. The only things we are trying to avoid is being inside homes with a large number of occupants to do a repair for something cosmetic. Otherwise, if you have a plumbing need that should be taken care of, you should feel free to call us and we will help as soon as we can.

We are here to help. 704-934-0015

Covid-19 Update

This is a notice for all of our customers.

We are working still and servicing those customers with urgent repair needs. We will do so until we are told not to. We are asking that you be understanding and know that anything non-urgent may be waiting as we try to avoid any unnecessary contact. Customers with immediate repair needs will be accommodated.

We are being as proactive as we are able and sanitizing items as we can. We are asking that customers notify us of any illness in their home, as well as not hover around our technicians. Keep your DISTANCE. We do not want to come to your home if you or someone inside your home is sick. We place ourselves at risk each time we enter a customer’s home. Please protect us as well as yourselves..

Currently, we are asking that all residential customers pay with a credit card if possible, when payment is due. As a precaution, we are trying not to take anything from your home when we leave. If you need to pay cash, it needs to be placed in a sealed plastic bag, so that it can be sanitized at a later time. You most likely will need to have correct change as we are not carrying cash in any of our trucks at this time. We are not accepting checks at this time.

If you have any questions or concerns, please call our office at;
704-934-0015.

Covid-19 Guide

Help Wanted

Our company is looking to hire a service plumber as well as a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.

Candidates for this position should meet the following requirements:

  • Valid NC Driver’s License
  • Clean Criminal Record
  • Able to lift 50 lbs
  • Available on nights & weekends when needed
  • Looking to make the job a career
  • Live locally to the area

For the service plumber’s position – 3-5 years experience in the plumbing repair field is preferable.

If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.

Emails

Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.

Phone Issues

We are currently having some issues with our office phones. If you call and receive voicemail, please leave a message. We will call back as soon as possible. Thank you for understanding!

Office Hours

Just a friendly reminder that our office is open Monday though Friday 8 am to 5 pm. If you call after hours and receive our voicemail please leave us a message so we can return your call the next business day. If it is an emergency, someone will get in touch with you as soon as possible. If you call during business hours and receive our voicemail, please leave a message, as we are assisting other customers. We will return every call as soon as we can. Thank you!

Happy New Year!

We will be closed for New Years Day. We will reopen Thursday, January 2nd. If you have an emergency, please leave us a voicemail so we can get in touch with you as soon as possible. We will return any non-urgent calls when we return to the office on Thursday. Everyone here at Cain’s hopes you and your family have a happy and safe new year!

Merry Christmas!

With Christmas being next week, we would like to take the time to remind everyone we are open for business. Monday will be a normal business day. Tuesday, Christmas Eve, our office is open from 8am – 12pm. We will be only taking emergency calls on Christmas Eve after 12pm. We are closed on Christmas day with the exception of emergencies. Thursday and Friday we are back to regular business . As always, if you call and receive voicemail, please leave us a message so we can return your call. Everyone here at Cain’s would like to wish you and your family a wonderful and safe holiday!