Note for June 26, 2020

Please note that our office will be working remotely for June 26 – June 29, 2020. Our phone service will be limited due to location.
Please leave a message if you receive our voicemail when calling. We will return your call as soon as possible.
If it is an after hours call, the original rules still apply and we will return calls for EMERGENCIES ONLY until the next business day.
Please call 704-934-0015 should you have a need for us. You may also TEXT 704-310-1599, as we may be able to receive a text easier. This is only for the dates of June 26 – June 29.
Thank you,
Crissie

July 4th Hours

Our office will be operating on limited hours for the week of Monday June 29 – Thursday July 2. If you do not receive an answer, please leave a message and we will return your call as soon as possible.
Friday July 3, the office will be closed in observance of the holiday. Friday – Sunday, we will be accepting EMERGENCY CALLS ONLY.
We will resume normal business operations on Monday July 6.

If you have any after hour emergencies please call us at 704-934-0015 and leave a message. We will return your call as soon as possible.

Have a safe and happy 4th of July!

“FLUSHABLE” Wipes

There is no such thing as a “FLUSHABLE” wipe.
Manufacturers of baby wipes will often indicate on the packaging that the product is “flushable.” Plumbing experts say there’s no such thing as a flushable wipe. Because wipes don’t break down in water, they can clog up plumbing systems in a home, and damage pipes and machinery at wastewater treatment plants.

https://www.colorado.gov/pacific/columbinewsd/news/flushable-wipes-are-not

With the Covid-19 outbreak and the shortage of toilet paper, consumers have turned to sanitary wipes under many brands to take care of personal hygiene when it comes to using the bathroom. Unfortunately most folks take the packaging at it’s word and flush this wipes in the toilet. This is wreaking havoc with sanitary sewer systems everywhere. Cain’s recently went to a customers home to clear a main sewer line blockage. The sewer line was full of 100’s of sanitary wipes. It took hours to remove them, and made for a bill that could have been completely avoided, if the wipes had been disposed of in another way.

http://www.surinenglish.com/local/201801/05/wipes-causing-problems-sewage-20180105105113-v.html

So, how do we dispose of these wipes if we can’t flush them? Here are a couple of suggestions.

https://www.today.com/series/one-small-thing/are-flushable-wipes-really-flushable-t151945

As you can see by the image above, while toilet paper fully breaks down, sanitary wipes do not. This is after 1 year of being inside the jars. Please take a moment to think about it before you flush wipes down the sewer. Even if it isn’t going to cost you money, in the end, it is going to cost someone money. That’s easy to avoid. Just don’t flush anything except human waste and toilet paper in the toilet.

We Are Here For You

Just wanted everyone to know that we are still working. If you have a need for our service and are alright with having us come to your home, we are happy to take care of your needs.

If your plumbing problem is outside, there is absolutely no reason to wait to call for service. The only things we are trying to avoid is being inside homes with a large number of occupants to do a repair for something cosmetic. Otherwise, if you have a plumbing need that should be taken care of, you should feel free to call us and we will help as soon as we can.

We are here to help. 704-934-0015

Covid-19 Update

This is a notice for all of our customers.

We are working still and servicing those customers with urgent repair needs. We will do so until we are told not to. We are asking that you be understanding and know that anything non-urgent may be waiting as we try to avoid any unnecessary contact. Customers with immediate repair needs will be accommodated.

We are being as proactive as we are able and sanitizing items as we can. We are asking that customers notify us of any illness in their home, as well as not hover around our technicians. Keep your DISTANCE. We do not want to come to your home if you or someone inside your home is sick. We place ourselves at risk each time we enter a customer’s home. Please protect us as well as yourselves..

Currently, we are asking that all residential customers pay with a credit card if possible, when payment is due. As a precaution, we are trying not to take anything from your home when we leave. If you need to pay cash, it needs to be placed in a sealed plastic bag, so that it can be sanitized at a later time. You most likely will need to have correct change as we are not carrying cash in any of our trucks at this time. We are not accepting checks at this time.

If you have any questions or concerns, please call our office at;
704-934-0015.

Covid-19 Guide

Newest Reviews

Dianne G.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I highly recommend Cain’s Able Plumbing. The receptionist was courteous and made the appointment at my convenience. The technician was highly knowledgeable and skillful. I explained the problem I was having with two bathrooms and he knew immediately the resolution to the problems. The job was completed in a timely manner and left no mess for me to clean. He also arrived as promised and was friendly and neat in appearance. I will definitely call them for future plumbing issues.

B. Bird

There wasn’t anything to dislike about this crew. They worked well as a team. They were cordial. Friendly. Work well as a team. For as often I interrupted them, there mood didn’t change. They rated a. 5-Star team. Will keep them on my list for future service….

Ron W.

Positive: Punctuality, Quality, Responsiveness, Value

Great, great work very reasonable prices and trustworthy, I would recommend them to anyone.

Mary-E. B.

Positive: Punctuality, Quality, Responsiveness, Value

Cain’s Plumbing is a very reputable business with knowledgeable, professional, and genuinely nice, polite techs. I would never hesitate to recommend them. Can’t thank them enough!

Help Wanted

Our company is looking to hire a service plumber as well as a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.

Candidates for this position should meet the following requirements:

  • Valid NC Driver’s License
  • Clean Criminal Record
  • Able to lift 50 lbs
  • Available on nights & weekends when needed
  • Looking to make the job a career
  • Live locally to the area

For the service plumber’s position – 3-5 years experience in the plumbing repair field is preferable.

If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.

Emails

Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.

Plumbing Tips to Save Money

  • Replace outdated faucets that are leaking. The smallest drip can add hundreds of dollars per year to your bill.
  • Look at your meter. If the meter is turning while no water is running, you most likely have a running toilet or leak somewhere.
  • Check for drips every few weeks. Look under cabinets and in your crawl space for puddles, get any leaks fixed as soon as possible.
  • Pay attention to your toilet. If you notice you need to hold the handle or flush repeatedly, if it is always making noises, or taking a long time to fill, it may need a new part.
  • Monitor your yard. If you notice wet spots for prolonged periods of time when it has not rained.

If you need help with any of these issues or think you have a leak, please call our office at 704-934-0015

Phone Issues

We are currently having some issues with our office phones. If you call and receive voicemail, please leave a message. We will call back as soon as possible. Thank you for understanding!