Help Wanted

Our company is looking to hire a service plumber as well as a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.

Candidates for this position should meet the following requirements:

  • Valid NC Driver’s License
  • Clean Criminal Record
  • Able to lift 50 lbs
  • Available on nights & weekends when needed
  • Looking to make the job a career
  • Live locally to the area

For the service plumber’s position – 3-5 years experience in the plumbing repair field is preferable.

If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.

Emails

Our email is a great way to contact us! We monitor it regularly during business hours. However, On weekends, we may not see it. If you have an emergency, the best method of contact is our office phone. That number is 704-934-0015. After hours and weekends, you will receive voicemail. Leave us a voicemail telling us your name, address, the reason you are calling, and a good contact number for you. If it is an emergency, someone will call you back shortly. If it is not a plumbing emergency, we will return your call first thing Monday morning when we return to the office. Thank you for your cooperation.

Plumbing Tips to Save Money

  • Replace outdated faucets that are leaking. The smallest drip can add hundreds of dollars per year to your bill.
  • Look at your meter. If the meter is turning while no water is running, you most likely have a running toilet or leak somewhere.
  • Check for drips every few weeks. Look under cabinets and in your crawl space for puddles, get any leaks fixed as soon as possible.
  • Pay attention to your toilet. If you notice you need to hold the handle or flush repeatedly, if it is always making noises, or taking a long time to fill, it may need a new part.
  • Monitor your yard. If you notice wet spots for prolonged periods of time when it has not rained.

If you need help with any of these issues or think you have a leak, please call our office at 704-934-0015

Phone Issues

We are currently having some issues with our office phones. If you call and receive voicemail, please leave a message. We will call back as soon as possible. Thank you for understanding!

Office Hours

Just a friendly reminder that our office is open Monday though Friday 8 am to 5 pm. If you call after hours and receive our voicemail please leave us a message so we can return your call the next business day. If it is an emergency, someone will get in touch with you as soon as possible. If you call during business hours and receive our voicemail, please leave a message, as we are assisting other customers. We will return every call as soon as we can. Thank you!

Baby Wipes in the Toilet!

Almost a full pack of baby wipes our technician pulled out of a customers sewer pipe.

Ever wonder why baby wipes say do not flush? The simple explanation is that they do not dissolve in water like toilet paper. They are thicker and more cloth like. When you put too many in at once, the sewer pipes get clogged and will start to back up. This can cause your main sewer line to back up into your toilet, shower and kitchen sink. Gross, we know. This is why we recommend not disposing of any wipes, even flush-able ones. They do not breakdown in water like toilet paper. If you ever find yourself wondering if something is flush-able, the best thing to do is put it in the garbage and save your money!

Happy New Year!

We will be closed for New Years Day. We will reopen Thursday, January 2nd. If you have an emergency, please leave us a voicemail so we can get in touch with you as soon as possible. We will return any non-urgent calls when we return to the office on Thursday. Everyone here at Cain’s hopes you and your family have a happy and safe new year!

Merry Christmas!

With Christmas being next week, we would like to take the time to remind everyone we are open for business. Monday will be a normal business day. Tuesday, Christmas Eve, our office is open from 8am – 12pm. We will be only taking emergency calls on Christmas Eve after 12pm. We are closed on Christmas day with the exception of emergencies. Thursday and Friday we are back to regular business . As always, if you call and receive voicemail, please leave us a message so we can return your call. Everyone here at Cain’s would like to wish you and your family a wonderful and safe holiday!

Happy Thanksgiving!

With the upcoming holiday just around the corner, we wanted to remind our customers that we are open. We will be on our regular schedule Monday through Wednesday, Closed Thursday with the exception of emergencies, and Friday will also be a regular service day. A few of our technicians will be out of town for Thanksgiving, this may lead to longer wait times as we try our best to accommodate everyone. If you reach our voicemail during this time, please leave a voicemail and we will return your call as soon as possible. Please note, there will be no projects or estimates scheduled this week. We will return to our normal schedule on Monday, December 2nd.

Preventing Frozen Pipes

With winter rapidly approaching it is important to remember pipes can freeze. The pipes that are most at risk for freezing are outdoors hose bibs, swimming pool lines, and water lines for irrigation systems. Supply lines that are located in unheated spaces are also at risk of freezing. These lines include water lines located it your basement, crawlspace, garage, and attic. Pipes alongside exterior walls or pipes that have little or no insulation surrounding them risk the possibility as well. Pipes usually freeze when temperatures fall below 20 degrees for a few hours or more. There are a few things you can do to help prevent frozen pipes.

  • When the temperature is below 20 degrees leave your faucets dripping slowly.
  • Insulate any outside piping.
  • Disconnect outside hoses, drain and store them inside.
  • Drain water from pools and irrigation systems.
  • Add insulation to attics, basements, and crawlspaces to help maintain higher temperatures in these areas.
  • Keep garage doors closed if there are supply lines present.
  • Open kitchen and bathroom cabinets to allow warm air to circulate.
  • Keep heat set at the same temperature during the day and night.
  • If you leave for long periods of time, leave you heat on no lower than 55 degrees.