January 27, 2026

Due to the current road conditions, our office was closed yesterday and our trucks could not perform any plumbing service.

Today we are going to try a 3 hour delay. Our office will open at 11:00 AM. We will try to get to locations in need that the road conditions will allow us to get to. OUR OFFICE WILL ALSO BE CLOSED DUE TO ROAD CONDITIONS. Hopefully, we will see significant melting today so that we can service everyone tomorrow. Unfortunately, the side roads are preventing us from getting to most locations.

We apologize for any inconvenience. We do not want to place our employees, trucks or equipment at risk.

Take care and stay safe yourselves. Thank you.

2 Hour Delay

Our company will be operating on a 2 hour delay today due to the snow and ice. We apologize for any inconveniences. The safety of our employees is important. We hope that you are safe as well.

Thank you,
Crissie

Tropical Storm Debby Closing

Due to the onslaught of heavy rain that Tropical Storm Debby is bringing to our area, we are making the preemptive decision to close our office today Thursday August 8, 2024. We plan to do our part and stay off the roads in light of this torrential rain. No reason to place our employees, equipment and others at risk. Flooding and power outages are to be expected.

We will be accepting calls for Emergency Services ONLY. This means if you are unable to use your bathroom facilities, or have an interior uncontained water leak, and the water is unable to be shut off.

  • Clogged kitchen drains, tub drains, washing machines are NOT emergencies.
  • No hot water, is NOT an emergency.

All non-emergent calls will be scheduled for Friday or next week. We do hope that you understand.
We also hope that you and your families remain safe.

Our office will reopen at 8:00 AM on Friday August 9, 2024.

2024 Easter Holiday Hours

Our office will be closing at 12pm this Friday March 29 through next Monday April 1. During this time we will be taking EMERGENCY CALLS ONLY. Please do not use the contact us form on the website as we will be out of the office and will not be closely monitoring our email inbox. We will resume normal business hours on Tuesday April 2.

If you have an emergency please call us at 704-857-1600 and leave a message. We will return your call as soon as possible.

True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.

Have a blessed Easter! Enjoy the time with your families.