Good morning.
We are trying for a 2 hour delay today to allow our employees safe travels and to get a visual on the roads this morning, This will have our office opening at 10:00 AM.
If you are calling before we open, please call 704-857-1600, and select Option #2. We will return your call as soon as possible.
Thank you,
Crissie Cain
We need to remain closed Tuesday 2/3/2026 as well. Not enough melting happened yesterday to allow our trucks to safely traverse most side roads to be able to get to your homes and businesses.
We apologize for this inconvenience and we will return to normal operations as soon as we are able.
While we wish we had better news, we need to announce that our office will be closed today . We had some phenomenal snowfall over the weekend.
We should see a high of near 40° today and that should lead to significant melting. Prayers that this clears up the roadways.
If you need to be on our schedule for tomorrow, please leave a message by calling 704-857-1600, and choosing option #2.
PLEASE NOTE: Pressing #1 for an emergency, will not get you service today. It is unfortunate, but our trucks are grounded today and will not be on the roads.
We hope to open with delayed, if not normal hours tomorrow, Wednesday 2/4/2026. We will keep you updated if this decision changes.
STAY SAFE, STAY WARM, ENJOY THE TIME TO SLOW DOWN.
We are looking to fill a FULL-TIME Permanent position with our company. Run one of our trucks for us!
Our company is looking to fill the position for a Service Plumber or Project Lead.
Must have VALID NC Driver’s License. With clean driving record.
Must have a clean criminal background.
Must be willing to work nights and weekends on a rotating “On-Call” schedule, if you want to move up from helper in the future.
You must have transportation to and from work.
5 years service and repair experience is a plus for Service Plumber or Project Plumber position is a plus, 3 years experience is required.
Holidays, Vacation, Sick time offered after 90 day trial period. Health insurance is also offered.
Fax resume to 704-934-0110
OR
Fill out application HERE
NO PHONE CALLS!
Our company is trying to be proactive, and keep our employees and family safe.
We had a snowstorm in Rowan County and the surrounding area on Tuesday January 21, 2025.
Our office will be CLOSED today.
Some scheduling changes will have to be made. Some jobs, may have to wait until Monday or Tuesday next week. We will do our best to accommodate those in need as best we can, and handle any emergencies if at all possible. We will be checking messages regularly.
We appreciate your understanding. We hope that you and your families stay safe and warm. Please don’t travel unless you have to.
Our company is trying to be proactive, and keep our employees and family safe.
The National Weather Service is calling for a snowstorm to hit our region on Friday January 10, 2025.
In the case of inclement weather, the office will be operating remotely and possibly on limited hours.
Some scheduling changes may have to be made. Some jobs, may have to wait until Monday or Tuesday next week. We will do our best to accommodate those in need as best we can, and handle any emergencies if at all possible. We will be checking messages regularly.
We appreciate your understanding. We hope that you and your families stay safe and warm. Please don’t travel unless you have to.
Our company will be operating on a 2 hour delay today due to the snow and ice. We apologize for any inconveniences. The safety of our employees is important. We hope that you are safe as well.
Thank you,
Crissie
Thanksgiving Holiday Hours 2024.
For the Thanksgiving holiday we will have short hours.
We will be open normal hours Monday and Tuesday, and then we will have short hours and be closed the holiday through the weekend.
We will still be accepting EMERGENCY CALLS.
If you do have an emergency, please leave a message and we will return your call as soon as we are able. Any messages left for non-emergencies, will have calls returned on Monday 12/2.
True emergencies consist of the following:
Main Sewer Line Back-up, resulting in you not being able to use your facilities.
A clogged toilet, but only if it is the only one in your home.
A bad water leak inside your home, which has resulted in your water being shut off.
No Hot Water, is NOT considered an emergency.
All other plumbing issues, may be an inconvenience, but are not an emergency.
Wednesday 11/27 – 8 am -12 pm
Thursday 11/28 – Closed
Friday 11/29 – Closed
This week we were called out to investigate a possible issue with a pump station. The customer made us aware that the pump seemed to be full and possibly leaking. What is a pump station and why would you need one?
A pump station is a tank where your drains go which will pump sewage uphill to a city tap. Why are these used? These are used when a home sits lower than the city sewer. At times, you cannot rely on gravity for your sewage to flow into the city system.
These pumps on average can last between 10-20 years. Annual maintenance, inspection and grease breakup are also beneficial in extending the life of a pump station. Below are some before and after pictures of replacing the pump station.
9/27/24 – 8:00 AM
Good morning.
Our office is currently without power. If you call for service, PLEASE LEAVE A MESSAGE. We will return your call as soon as we are able to.
If you have an emergency, we will try to service you today. If you do not have an emergency, next week’s schedule is filling up quickly. We will fit you in where we can.
We do apologize for any inconvenience. This is a Major Storm system and we can’t control the outcome and what it is allowing us to be able to do.
We hope that all of you are safe and dry at home. We pray for those of you who are not. Please keep all of our linemen and first responders in your prayers.
Thank you,
~ Crissie
Owner.
We had a customer reach out to us with complaints about issues with not getting hot water. Our technician arrived and was quick to diagnose the issue. The issue was their tankless water heater’s computer board was fried. So, what’s the next step if this is the case?
Our technician found that replacement was the best option. However, the new unit was not going to fit into the original box that was built for the old tankless heater. Our technician had to adapt and mount the new unit over the box to restore the hot water in the home in a timely manner. Our technicians are always willing and able to improvise, adapt and overcome.