Memorial Day

Or office is closed Monday May 31, 2021 for the Memorial Day holiday. We are accepting emergency calls only. The office will reopen Tuesday June 1, at 8:00 AM.

Please have a happy and safe holiday. Never Forget.

Upcoming Rate Increase

While we have tried to hold off raising our rates for as long as we could (Our last small rate increase was in 2018), even with the pandemic, we find the need to raise our rates. After much debate and discussion, we have decided on a 10% labor rate increase. The cost of a lot of things have increased immensely over the last 18 months. This has us having to increase to stay current with the ever evolving time. Materials have gone up by as much as 50% in the last year, and the cost of gas has risen 40%.

This 10% rate increase will take effect on June 1, 2021.

Although we are very apologetic to our customers for the increase, it was a necessity. We have been one of the most economical and reasonably priced plumbers around since we started and we hope to continue to be that way. This small increase, should still leave us very competitive. We hope that you all will understand, and even stand behind us in our decision.

Thank you,
Crissie Cain

New Office Address!

Please take note! Our office has moved. The new address is:

635 Menius Rd
China Grove, NC 28023

Please submit payments and all mail/other inquiries to this address.

Thank you!

Note for June 26, 2020

Please note that our office will be working remotely for June 26 – June 29, 2020. Our phone service will be limited due to location.
Please leave a message if you receive our voicemail when calling. We will return your call as soon as possible.
If it is an after hours call, the original rules still apply and we will return calls for EMERGENCIES ONLY until the next business day.
Please call 704-934-0015 should you have a need for us. You may also TEXT 704-310-1599, as we may be able to receive a text easier. This is only for the dates of June 26 – June 29.
Thank you,
Crissie

When the Challenge is over Water

A month ago, we were called out to repair a sewer line. Usually in our line of work, that’s pretty common. What was uncommon about this project, was that we had to bring the sewer across a ravine, at the bottom of which, there was a creek.

This was something that was definitely going to be a challenge. Even a little daunting. But hey! We’re Cain’s, and we were ready to tackle it. It’s what we do! Even the City of Concord employee didn’t doubt us.

As you can see, we completed this project excellently. It took some planning and teamwork, but we are really happy with the results and so were our customers. On to the next one!

Call us here at Cain’s Able Plumbing, for any of your plumbing needs!

Monday 4/13/20

Hello All! Today our office is closed with respect to the Easter Holiday. We are accepting emergency calls only today.

If you have an emergency, please call; 704-934-0015 and Leave A Message.

All calls for URGENT service will be returned as soon as possible. You may leave a message for non-urgent matters, but the call will be returned on Tuesday 4/14/20.

Thank you and have a blessed day!

“FLUSHABLE” Wipes

There is no such thing as a “FLUSHABLE” wipe.
Manufacturers of baby wipes will often indicate on the packaging that the product is “flushable.” Plumbing experts say there’s no such thing as a flushable wipe. Because wipes don’t break down in water, they can clog up plumbing systems in a home, and damage pipes and machinery at wastewater treatment plants.

https://www.colorado.gov/pacific/columbinewsd/news/flushable-wipes-are-not

With the Covid-19 outbreak and the shortage of toilet paper, consumers have turned to sanitary wipes under many brands to take care of personal hygiene when it comes to using the bathroom. Unfortunately most folks take the packaging at it’s word and flush this wipes in the toilet. This is wreaking havoc with sanitary sewer systems everywhere. Cain’s recently went to a customers home to clear a main sewer line blockage. The sewer line was full of 100’s of sanitary wipes. It took hours to remove them, and made for a bill that could have been completely avoided, if the wipes had been disposed of in another way.

http://www.surinenglish.com/local/201801/05/wipes-causing-problems-sewage-20180105105113-v.html

So, how do we dispose of these wipes if we can’t flush them? Here are a couple of suggestions.

https://www.today.com/series/one-small-thing/are-flushable-wipes-really-flushable-t151945

As you can see by the image above, while toilet paper fully breaks down, sanitary wipes do not. This is after 1 year of being inside the jars. Please take a moment to think about it before you flush wipes down the sewer. Even if it isn’t going to cost you money, in the end, it is going to cost someone money. That’s easy to avoid. Just don’t flush anything except human waste and toilet paper in the toilet.

We Are Here For You

Just wanted everyone to know that we are still working. If you have a need for our service and are alright with having us come to your home, we are happy to take care of your needs.

If your plumbing problem is outside, there is absolutely no reason to wait to call for service. The only things we are trying to avoid is being inside homes with a large number of occupants to do a repair for something cosmetic. Otherwise, if you have a plumbing need that should be taken care of, you should feel free to call us and we will help as soon as we can.

We are here to help. 704-934-0015

Covid-19 Update

This is a notice for all of our customers.

We are working still and servicing those customers with urgent repair needs. We will do so until we are told not to. We are asking that you be understanding and know that anything non-urgent may be waiting as we try to avoid any unnecessary contact. Customers with immediate repair needs will be accommodated.

We are being as proactive as we are able and sanitizing items as we can. We are asking that customers notify us of any illness in their home, as well as not hover around our technicians. Keep your DISTANCE. We do not want to come to your home if you or someone inside your home is sick. We place ourselves at risk each time we enter a customer’s home. Please protect us as well as yourselves..

Currently, we are asking that all residential customers pay with a credit card if possible, when payment is due. As a precaution, we are trying not to take anything from your home when we leave. If you need to pay cash, it needs to be placed in a sealed plastic bag, so that it can be sanitized at a later time. You most likely will need to have correct change as we are not carrying cash in any of our trucks at this time. We are not accepting checks at this time.

If you have any questions or concerns, please call our office at;
704-934-0015.

Covid-19 Guide