Phone Issues
We are currently having some issues with our office phones. If you call and receive voicemail, please leave a message. We will call back as soon as possible. Thank you for understanding!
Author: Administrator
Collapsed Sewer Line
These pictures are from a recent job in which we repaired a broken collapsed sewer line for a long time customer. We had tried to clear the line unsuccessfully so, we used our camera to investigate inside the line. We found that the sewer line had collapsed. We dug up and repaired the leak.
Office Hours
Just a friendly reminder that our office is open Monday though Friday 8 am to 5 pm. If you call after hours and receive our voicemail please leave us a message so we can return your call the next business day. If it is an emergency, someone will get in touch with you as soon as possible. If you call during business hours and receive our voicemail, please leave a message, as we are assisting other customers. We will return every call as soon as we can. Thank you!
Baby Wipes in the Toilet!
Ever wonder why baby wipes say do not flush? The simple explanation is that they do not dissolve in water like toilet paper. They are thicker and more cloth like. When you put too many in at once, the sewer pipes get clogged and will start to back up. This can cause your main sewer line to back up into your toilet, shower and kitchen sink. Gross, we know. This is why we recommend not disposing of any wipes, even flush-able ones. They do not breakdown in water like toilet paper. If you ever find yourself wondering if something is flush-able, the best thing to do is put it in the garbage and save your money!
Happy New Year!
We will be closed for New Years Day. We will reopen Thursday, January 2nd. If you have an emergency, please leave us a voicemail so we can get in touch with you as soon as possible. We will return any non-urgent calls when we return to the office on Thursday. Everyone here at Cain’s hopes you and your family have a happy and safe new year!
Merry Christmas!
With Christmas being next week, we would like to take the time to remind everyone we are open for business. Monday will be a normal business day. Tuesday, Christmas Eve, our office is open from 8am – 12pm. We will be only taking emergency calls on Christmas Eve after 12pm. We are closed on Christmas day with the exception of emergencies. Thursday and Friday we are back to regular business . As always, if you call and receive voicemail, please leave us a message so we can return your call. Everyone here at Cain’s would like to wish you and your family a wonderful and safe holiday!
Backflow Installation
If you are interested in having a backflow device installed for your business or your irrigation system at home please give us a call at 704-934-0015.
Help Wanted
Our company is looking to hire a plumber’s helper. Please apply here on this website, or by fax. Phone calls will not be accepted.
Candidates for this position should meet the following requirements:
- Valid NC Driver’s License
- Clean Criminal Record
- Able to lift 50 lbs
- Available on nights & weekends when needed
- Looking to make the job a career
- Live locally to the area
If you feel like you would be a good fit for our company, please continue to the employment page and fill out an application. Attaching a resume is optional. Please make sure you provide prior employment history and personal references.
Phone Numbers
We have been receiving complaints about our contact information. We would like to take the time to remind our customers that we did update our phone number at the beginning of the year. Our current phone number is 704-934-0015. If you have any other phone number for us please update our contact information.
Happy Thanksgiving!
With the upcoming holiday just around the corner, we wanted to remind our customers that we are open. We will be on our regular schedule Monday through Wednesday, Closed Thursday with the exception of emergencies, and Friday will also be a regular service day. A few of our technicians will be out of town for Thanksgiving, this may lead to longer wait times as we try our best to accommodate everyone. If you reach our voicemail during this time, please leave a voicemail and we will return your call as soon as possible. Please note, there will be no projects or estimates scheduled this week. We will return to our normal schedule on Monday, December 2nd.