Good morning.
We are trying for a 2 hour delay today to allow our employees safe travels and to get a visual on the roads this morning, This will have our office opening at 10:00 AM.
If you are calling before we open, please call 704-857-1600, and select Option #2. We will return your call as soon as possible.
Thank you,
Crissie Cain
Sometimes you just got to get your feet off the ground to get a drain blockage to clear.
Being on the roof is never anyone’s favorite way to clean a drain. But sometimes, you just have to tackle it that way. Of course there are folks with jobs that require them to be much higher up than we are in these photos. but we are also holding and running a vibrating 70lb cable machine to clean a sink drain.
Most of us would prefer to perform this task from the ground. 🙂
Call our office for all your plumbing and drain cleaning needs. 704-857-1600
#Keep Moving. #DirtyhandsCleanMoney
This is a recent shower upgrade we did that involved replacing a tub with a new walk-in shower and also installing a new toilet. We do not do carpentry work or repair sheet rock, so we collaborated with another contractor.
The supply house gave us the wrong toilet, but the homeowner decided they liked it with the different color base and tank.
*Under normal circumstances, this is not something we would ever leave this way. The homeowner ended up liking it that way.
Give us a call so we can help you achieve your dream bathroom!
What is a whole house filtration system? These systems are salt free filtration systems that use a sediment filter along with a water conditioner and UV light that filters water and kills bacteria that can come from a well system.
How are these beneficial? These systems remove contaminants like chlorine, lead, pesticides, and bacteria from your water. They also make your water safer to drink and to cook with. Did you know that they can also improve the texture of your hair and reduce your skin’s exposure to irritants from the water?
These systems are also less maintenance than a salt system! Whole house water filtration systems do not have a brine discharge so there is no need for a drain near the install location. Look at the picture below. This is an Aquasana filtration system that we installed just last week for one of our customers.
Our company is trying to be proactive, and keep our employees and family safe.
The National Weather Service is calling for a snowstorm to hit our region on Friday January 10, 2025.
In the case of inclement weather, the office will be operating remotely and possibly on limited hours.
Some scheduling changes may have to be made. Some jobs, may have to wait until Monday or Tuesday next week. We will do our best to accommodate those in need as best we can, and handle any emergencies if at all possible. We will be checking messages regularly.
We appreciate your understanding. We hope that you and your families stay safe and warm. Please don’t travel unless you have to.
This week we were called out to investigate a possible issue with a pump station. The customer made us aware that the pump seemed to be full and possibly leaking. What is a pump station and why would you need one?
A pump station is a tank where your drains go which will pump sewage uphill to a city tap. Why are these used? These are used when a home sits lower than the city sewer. At times, you cannot rely on gravity for your sewage to flow into the city system.
These pumps on average can last between 10-20 years. Annual maintenance, inspection and grease breakup are also beneficial in extending the life of a pump station. Below are some before and after pictures of replacing the pump station.
We had a customer reach out to us with complaints about issues with not getting hot water. Our technician arrived and was quick to diagnose the issue. The issue was their tankless water heater’s computer board was fried. So, what’s the next step if this is the case?
Our technician found that replacement was the best option. However, the new unit was not going to fit into the original box that was built for the old tankless heater. Our technician had to adapt and mount the new unit over the box to restore the hot water in the home in a timely manner. Our technicians are always willing and able to improvise, adapt and overcome.
Due to the onslaught of heavy rain that Tropical Storm Debby is bringing to our area, we are making the preemptive decision to close our office today Thursday August 8, 2024. We plan to do our part and stay off the roads in light of this torrential rain. No reason to place our employees, equipment and others at risk. Flooding and power outages are to be expected.
We will be accepting calls for Emergency Services ONLY. This means if you are unable to use your bathroom facilities, or have an interior uncontained water leak, and the water is unable to be shut off.
All non-emergent calls will be scheduled for Friday or next week. We do hope that you understand.
We also hope that you and your families remain safe.
Our office will reopen at 8:00 AM on Friday August 9, 2024.
A customer wanted his water softener to flow into the woods instead of the septic or the ground next to the house. Why did he decide to make this change? He had discovered that the discharge was killing the grass. Did you know that discharge can also affect your septic system? This water could kill beneficial bacteria that is in your septic tank. Look at the pictures below. As you can see this required a lot of digging for our guys, but of course they are always up for the challenge.
Sometimes we just want to add space. Maybe it’s because of a young growing family, or because we combined families, or maybe it is time to bring the elderly family members home. Either way, it often times means adding an additional room or two. And perhaps even a bathroom.
In this case, we are helping to add a master bedroom and bathroom, creating Master Suite. This addition, required also installing a lift station, due to the grade of the sewer being higher than the addition. But, we’re here to help make it happen.
This is just the underground rough. But as you can see, once the grass grows back, it will be like it was always here. We even avoided a plant that was ultimately in the way, but the homeowner wanted to save. That’s who we are. This is why folks trust us to do the job. This is what we do. And we leave it better than we found it. <3
Keep watching for more updates on this project. We are partnered with JKL Construction on this one.